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Please visit our Cookie policy for more information.

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 El Charro Mexican Grill
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Privacy Policy

Last updated: 10/19/2025

1. Introduction

El Charro Mexican Restaurant (the “Restaurant,” “we,” or “us”) provides this privacy policy with information on how we collect, use, and disclose personal information. This Privacy Policy describes our practices in connection with information that we collect through:
  • The food ordering website from which you are accessing this Privacy Policy (the “Website”);
  • Email messages that we send to you that link to this Privacy Policy or other communications with you; and
  • Offline business interactions you have with us.
Collectively, we refer to the Website, email messages, and offline business interactions as the “Services.”

2. Personal information (PI)

The Services collect Personal Information, including:
  • Name & Contact Details such as first and last name, title, prefix, email address, telephone number, postal address
  • Account Information such as username and password
  • Order Information such as the order placed, the delivery address and any other Personal Information included in order
  • Payment Information such as credit or debit card details
  • Device Information such as IP address, a cookie ID on your browser, and other information about your device, such as browser, device type, operating system, the presence or use of ‘apps’, screen resolution, or the preferred language.

4. Use of personal information

Purpose of Collection for [e.g., Order Information]: To provide products or the Services to fulfill our contracts, to process your payment information, and provide you with invoices and/or order confirmations, communicate with you, and provide information or advertising related to our Services.

5. Disclosure of personal information

We share Personal Information with third-party credit card and payment processing service providers and Oracle, the processor and provider of the Oracle Restaurants eStore Platform. You can learn more about the Oracle Restaurants eStore Privacy Policy here.

6. Security

We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. If you have questions about our security practices, please notify us in accordance with the “Contacting Us” section below.

7. Rights and access

You may have a right to know, access, erase, and correct the Personal Information we hold about you, and if you would like to exercise these rights, please get in touch with us at the contact information below.

8. Retention period

The criteria we use to determine a data retention period include:
  • The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services);
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period before we can delete them); or
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

9. Sensitive information

We ask that you not send us, and you not disclose, any other sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic or health characteristics, criminal background, or trade union membership) on or through the Services.

10.Contacting Us

El Charro Mexican Restaurant, located at 2835 S Hwy 27, Somerset, KY, is the company responsible for the collection, use, and disclosure of your Personal Information under this Privacy Policy.

11. Updates to this privacy policy

We may make important changes to this Privacy Policy and the legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised.